Sales conditions and returns terms
Orders are usually shipped 2 to 5 working days after receipt of payment. They are shipped via Canada Post or Fedex with a tracking number, but no signature is required. Orders may also be shipped with UPS Extra and must be signed for. Please contact us before choosing this shipping option as there are additional fees. No matter which shipping option you choose, we will send you a link that allows you to track your parcel.
We ship your items in a box that corresponds to the size of the items and your products are protected.
Conditions of purchase
Emu Dundee is proud to recycle. All the packing materials that we use to ship orders are recycled. We reuse boxes, bubble wrap and shredded paper to cut down on waste. A sensible environmental choice!
We ship your order to the address of your choice. You should receive the merchandise within 2 to 5 business days.
- A $10 delivery fee is applied to all orders under $65 (Quebec residents only)
- Delivery is free for orders exceeding $65 (Quebec residents only)
Please note that Saturdays and Sundays are not counted as business days.