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Sales conditions and returns terms

Package delivery

Packages are shipped within 1 to 3 working day(s) after payment. They are usually shipped by Canpar or Puralotor with a tracking number and delivered without signature. Packages can also be shipped by UPS and delivered with signature. However, please contact us before choosing this delivery method, as it incurs additional costs.

Box dimensions are appropriate, and your items are properly protected.

Purchase conditions

Emu Dundee is taking concrete action for the environment. In fact, the packaging materials used to ship your orders are recycled. We reuse our suppliers' boxes, packaging bubbles and shredded paper to reduce waste. Ordering online is therefore a logical choice!

We will ship your order directly to your address. You will normally receive the merchandise within 2-4 business days.

Quebec: Delivery charges of 10$ apply for all orders under 65$. Free shipping for orders over 65$.

Rest of Canada: Delivery charges of 15$ apply for all orders under 75$. Free shipping for orders over 75$.